Volunteer with us

Our volunteers come from a wide range of backgrounds, including young people, professionals who want to broaden their horizons and retired people who want to give something back – and we offer a range of support services to meet the needs of our disabled volunteers. Our commitment to valuing diversity and promoting equality means we can encourage individuals who might not otherwise volunteer. Citizens Advice volunteering provides individuals with an opportunity they might not otherwise have had to develop their personal skills and abilities.

    • Gain new skills, knowledge and experience

    • Develop existing skills and knowledge

    • Enhance your CV

    • Improve your employment prospects

    • Meet new people and make new friends

    • A chance to socialise

    • Get to know the local community

    • Give something back when we have directly impacted on their lives

    • Make a difference to the lives of others

    • Feel valued and part of a team

    • Gain confidence and self-esteem

What our volunteers say

Volunteering can be a route into employment, or an opportunity to try something different. Nearly one third of volunteers who leave us go on to paid employment. Volunteering with us provides skills and experience that is valued by many employers. A lot of our paid staff, including our Chief Executive, started out as volunteers.

All volunteers are fully supported and supervised throughout their involvement with Citizens Advice. There will be a paid member of staff that you can turn to for extra support if you feel you need it. 

We make sure that you are not put in situations that are beyond your abilities, and will work with you to help ensure that you find volunteering with us both challenging and rewarding.

Register your interest

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